CUEA serves as a point-of-contact for critical infrastructure utilities and the California Office of Emergency Services (Cal OES) and other Governmental Agencies before, during and after an event to:

Facilitate communications and cooperation between member utilities and public agencies; and with non-member utilities (where resources and priorities allow).
Provide emergency response support wherever practical for electric, petroleum pipeline, telecommunications, gas, water and wastewater utilities.
Support utility emergency planning, mitigation, training, exercises and education.
Conference Meeting
If you rely on wireline communications services on a daily basis to perform critical national security and emergency preparedness functions, including those areas related to safety, maintenance of law and order, and public health, you need GETS.

This program can be extremely beneficial during a major disaster or attack in which the public telecommunications networks are congested by high call volumes and/or damage to the telecommunications infrastructure.

CUEA staffs and manages the State of California Utility Operations Center

The Utility Operation Center (UOC) is staffed by the California Utilities Emergency Association (CUEA) per established MOU, and is intended to provide support to the state and serves as an active operational component of the State Operations Center (SOC) or Regional Emergency Operations Centers (REOCs) serving in the capacity of the Utilities Branch within the Operations Section. The SOC and REOC activate under the authority of California Standardized Emergency Management System (SEMS).



  • Emergency Response and Restoration Support
  • Mutual assistance in both statewide and interstate agreements
  • Planning, Training and Exercising
  • Members receive legislative alerts on Utility affected issues
  • CUEA is the only Utility Association with a Memorandum of Understanding with the California Office of Emergency Services